Delivery and Payment

1 - Orders

Each order will be confirmed by us with an indication of the actual delivery period, in order to inform the customer duly of possible stock breaches that do not allow shipping within the indicated deadlines. The orders will only be sent after confirmation of payment by one of the means available (Multibanco, Paypal, bank transfer). We will always inform you that the payment does not occur, as well as, we will acknowledge receipt thereof.

Orders different origins may be delayed. A shipment will only be made, unless the client gives prior instructions to the contrary, being responsible for the respective additional costs if there are

2 - Cancellation of orders

Orders can be canceled up to 5 working days after the date of confirmation of payment, and there is no place at any cost to the customer, and the return is made by the same way of the initial transfer.

3 - Returns

The customer may return orders sent to the Customer through CTT or carrier, up to 15 days from the date of delivery (date registration receipt). All returns are made free of any charges for NautiPlanet. Only returns of goods in absolute condition will be resold as new, and must be returned complete, including all accessories and manuals. They should also be accompanied by a copy of the purchase document. The return only becomes effective after written confirmation of NautiPlanet, which will follow the respective return of the value of the merchandise. In any case, NautiPlanet may be liable for merchandise that does not arrive in perfect condition. We do not accept return of products (including cartography) in blister type blistering or other, which has been violated, articles sold by meter or weight CD's, DVD's, publications

4 - Payments

We offer the following payment methods, offering all security and quality, thus allowing our customers to operate with total confidence and reliability, in their purchases via internet

Multibanco System - The safest and most confidential system currently in existence in Portugal,

And well known to all. This system owned by SIBS and managed by SIBS allows you to

Pay your orders the same way you pay for any service.This payment method only works

in Portugal.

The ATM codes are generated automatically at the end of each purchase operation.


Paypal system - Payment system spread on the internet and worldwide known

And the most widespread on the Internet. Payment by credit card is made through the PayPal service.

Interbank Transfer to the MillenniumBCP account

National Transfers

IBAN: PT50 - 0033 - 0000 - 45419820194-05

International Transfers

VAT Number PT510154590

IBAN: PT50 - 0033 - 0000 - 45419820194-05


With the reception of the transfer we will send an email to acknowledge receipt of the transfer and proceed to the processing

Of the shipment of the order and later email with details of the shipment.